Wonderful experience buying from these guys. They made it an easy transaction. I plan to see them the next time I have a need for a solid used vehicle. I can enthusiastically recommend. Almost 6 months in and my vehicle is exactly what they claimed it was. I am very happy with my purchase.
Paul Muscara08 Mar 2024
Would definitely recommend using Motocar West to get a vehicle. Dave did an amazing job trying to get me into the car. He did everything he could to get me into the car. Eventually he got me into my car and even stayed late the next day to finish the deal. Definitely recommend them.
Matt Tomaino27 Jun 2023
I can’t recommend this dealer more. I have bought many cars in my lifetime and they made this a pleasant experience. They have quality vehicles and there are no surprises when completing the deal. It was a smooth process from start to finish. Matt and Dave were pleasant and there was no pressure. Thank you again!!!!
Deborah Chiswell04 May 2023
Dave was Awesome Very helpful Honest and took our junk GMC Terrain trade in got us a great Deal on a Chevrolet Impala it's really nice like Brand New.clean very comfortable smooth on interstate no noise or any bumps at all.he helped us with registering insurance Everything inspection.most Nicest people I ever met.i would give them 10 Stars if I could totally very Professional sales auto co Charlene and mark.
mark harmon20 Mar 2023
Picked up this '98 Corvette from Motorcar West about a month and a half ago. Working with Matt in the initial sales process was great, he's clearly got a good bit of experience with these cars. He was able to get the car into the shop and on a lift so I could dig around in and under it. As a tech, I'm always more comfortable getting eyes on a prospective purchase myself. We talked shop for a bit, and he immediately agreed to fixing the minor, and not so minor issues we found (25 year old Chevy, they've all got something wrong with them) Easy as could be. Worked with Dave on the paperwork side of things. We ran into a bit of trouble getting the car registered, (buying from CT and registering in NY, huge pain) but Dave moved heaven and earth to get everything squared away and get me the info and paperwork I needed. The car is happily titled and registered, and a true joy to drive. I really appreciated working with these guys, no pushy sales pitches or shady dealership practices, just good people who do good work.
Rick Faluszczak11 Sep 2022
Easily one of my better buying experiences. It's a unique place in that they have a very eclectic inventory- literally something for everyone. For as broad of an inventory as it is, you can clearly tell that each vehicle has been carefully selected. (Good place to go if you're picky.) However, what really did it for me was the service. Everyone is super laid back, honest, and accommodating. You don't have to worry about some cigar-chomping schemer in a plaid blazer pushing you into a deal. End of the day, I got a great deal on a car that I wanted. I would not hesitate to send my friends and family here.
Matt Panecki23 Aug 2022
Dave and the guys/gals at Motorcar West really did me a solid. They took my beat up and rusty, but reliable truck as a trade in for more than anyone else around was trying to rip me off for, and got me set up in a gorgeous fully loaded 2012 Jeep Grand Cherokee Overland. Financing and turnaround was fast, painless, and Dave was honest about every question i had. Everyone i met here was very personable and it didn’t give me the corporate “bottom dollar” impression that most dealerships give. whenever i need to purchase another vehicle, or anyone else i come across does, i will be mentioning Motorcar West first and foremost. Thanks again guys!
Will Leader13 May 2022
I just want to say thank you to David and the rest of the team at Motorcar West. He helped me to get the vehicle that I wanted for my growing family as well as the protection and security that came with it for a great price. I was very skeptical about purchasing a used vehicle but after brainstorming with Dave and coming up with an affordable price for what it was I not only wanted but needed; I can honestly say that he/ they delivered. Also, to be completely honest the vehicle I wanted had just came in the day before I got there and they hadn't even had the chance to inspect it properly but I wanted it. After getting all of the insurance and reassurance I needed they were able to put me in a loaner vehicle until my Precious was up to there standards. I can't say in words how appreciative I am for the emathy, compassion and care that they provided me. If I was still at home in Miami everyone I know would be flooding there dealership because they not only met my expectations but exceeded them. Thanks again David & Staff of Motorcarwest.
Bfly 00728 Apr 2022
Shout out to Marilyn, Matt and Dave at Motorcar West in Manchester! Phenomenal customer service. They made this process very easy and even stayed after hours when I was running late! Highly recommend this dealership. Awesome car. 1 owner used Ford Focus....low mileage. They made me feel comfortable, like family and I didn't feel at all pressured. I highly recommend them for your next purchase!! Thanks again!
Paige Bowman15 Sep 2021
My real name is Zac and I want this to be entirely clear, I am not a car person. Motorcar West has the entirely unique title of "where to go" when car stuff happens. From Devon in the shop to Matt and Dave up front and selling cars, I know that Motorcar isn't just a business, its a family and one that I'm proud to be part of. I just bought my second Toyota Camry off these wonderful people and the process cannot go smoother. It is an entirely hassle free process. I wouldn't go to anyone else for a car.
Bruce Wayne07 Aug 2021
Out of state buyer here. Relatively good communication. Very willing to help me drop off and pick up the car so I could get a major service done before delivery. Happily dealt with my third party inspector and the transportation company. Always quick to answer my phone calls and emails, paperwork was handled quickly and professionally. The car was actually better than expected when it arrived. Thanks!
Joshua Levine26 Jul 2021
Matt and Dave were absolutely amazing to work with! They addressed every concern and answered every question I had with the upmost enthusiasm and respect! I’ve never had a better car buying experience in my life. While the used car market is exploding right now, their prices are extremely fair and they give amazing offers on trade ins. The value of the vehicle I purchased had gone up since I had left my deposit, yet Matt and Dave stuck to our original deal like true businessmen. Never once did I feel pressured into buying the car, nor did they hit me with all the ridiculous fees you find at other dealers. They are straight forward and to the point! If you’re looking for a specific car, they will find it for you. I cannot express what a pain free and seemless buying experience this was and I will be a customer for life!
Shawn Scalora14 May 2021
Everyone who works for this dealer is top notch. Seriously. Salesperson Joey was extremely helpful and let me take two test drives before making my final purchase decision on my gorgeous Black 2013 Jaguar XJ. He was very up front about pricing, and even turned his computer monitor around to show me, line by line, what I was paying for. No other car dealer I have been to would be willing to do this. Finance manager Dave was amazing at getting me the best possible interest rate and explaining warranty options without being pushy. Back in the service department, Devon worked tirelessly on the car to get it ready for me to pick up. My car received literally thousands of dollars worth of dealership quality service included as part of the purchase to make sure it was perfect when I got it. Despite delays in parts delivery that were not the fault of anyone at Champagne West, my car was available for pick up in a reasonable amount of time. Of course, I couldn't forget about Picasso in detailing. He truly is a master at the art of detailing cars. In just a few hours, he got my interior spotless and genuinely knows how to get a black car looking sharp. I am so thankful for the level of care and service that Champagne West provided me, and I highly recommend purchasing your next pre-loved vehicle from them. Edit: It's been over a year since I purchased this vehicle, and the only issue I've had is an old battery. Turns out it was the original 7 year old battery, so of course it was time to get it replaced. I simply cannot believe that I've driven over 1 year, 15,000 miles in this gorgeous luxury ride with no problems other than maintenance! Champagne West gave me a truly great deal on a gorgeous vehicle! I still get compliments everywhere I go. Thanks again!
Jacob Kaufman27 Nov 2020
great dealership, great prices, & phenomenal service i couldn't be any happier buying from champagne west. i recommend anyone who is looking to purchase a car to go visit them their honestly the place to go. best cars, best prices & no pressure i appreciate the sales team & owner for putting me in a new car
Adib Muminovic14 Aug 2020
Had a great experience. Bought a great car, at a price that seemed incredibly reasonable. No haggling, no sales pitch. They had the car ready for test drive and thanked me for coming by when I decided to look around more. I came back and told them I was ready to get it, they made it happen. Friendly conversation and not too much pressure to buy the "extra" stuff that every dealer tries to make money on. Overall please, will go back for any other car needs.
Derrick Williams28 Jul 2020
We were shopping online for a first car, for our daughter. We found the model we were looking for at Champagne West. 2005 Subaru Forester 2.5 XS LL Bean Edition I called to ensure the car was still available and one to the deanship in person. Matt greeted us and gave us and after we told him what we were interested in looking at, he gave us the keys and gave u s our space to check out the car. No pressure, no haggling. Matt was personable and honest when telling us about the car and it's history that he was aware. This was during the time of COVID-19 limited business and social distancing. While his employees 'sheltered in place,' Matt was doing a great job of wearing a lot of hats in order to keep his business running smooth. Matt gave us his price and we gave him ours. We all agreed and within 1/2 hour the paperwork was complete and we were driving away with the car make/model we had been shopping for. Matt even provided us with a dealer plate for temporary use, until we receive our permanent plates because of the DMV process for new car registrations being at a standstill. Our experience couldn't have been better. I will suggest Matt's Champagne West to anyone I know, searching for a car.
Judith A. Kyle15 Jun 2020
Im sure we've all been there....looking for a car. You find some you like and you reach out to each dealership about it and before you know it, your phones ringing off the hook from naggy, pressuring dealerships just hoping to make a sale. However Champagne West is completely different, from the second I got on the phone with Joey, I felt at home like Im sitting and talking with a friend. Joey had the answers to all my questions and concerns and was respectful and polite through the entirety of my experience with not only him but everyone working there. Champagne West will not only put you in the car you want but do everything in their ability and go the extra lengths to make you comfortable and confident with your decision. Champagne West is not just there to sell the most cars and make the most money, they're there to genuinely help the people get the car they want but feel safe, confident and stress free. I didn't just buy a car there I made friends.
Rachel Strout15 Mar 2020
Had a amazing car buying experience. Waited a couple weeks to review to make sure I still felt the same way but they’re honestly amazing. Joey made the experience easy. I can confidently say I got a amazing car and a amazing deal. Trust worthy, respectful, knowledgeable. I’m very happy with my purchase.
A Pierce04 Mar 2020
Im sure we've all been there....looking for a car. You find some you like and you reach out to each dealership about it and before you know it, your phones ringing off the hook from naggy, pressuring dealerships just hoping to make a sale. However Champagne West is completely different, from the second I got on the phone with Joey, I felt at home like Im sitting and talking with a friend. Joey had the answers to all my questions and concerns and was respectful and polite through the entirety of my experience with not only him but everyone working there. Champagne West will not only put you in the car you want but do everything in their ability and go the extra lengths to make you comfortable and confident with your decision. Champagne West is not just there to sell the most cars and make the most money, they're there to genuinely help the people get the car they want but feel safe, confident and stress free. I didn't just buy a car there I made friends.
Rachel Strout06 Feb 2020
Had a amazing car buying experience. Waited a couple weeks to review to make sure I still felt the same way but they’re honestly amazing. Joey made the experience easy. I can confidently say I got a amazing car and a amazing deal. Trust worthy, respectful, knowledgeable. I’m very happy with my purchase.
A Pierce05 Feb 2020
I can't say enough great things about Champagne Motor's. I purchased a WRX with Joe he made the process simple and fun and comfortable. Unfortunately I had some early on mechanical issues, Matt helped me out on getting everything taken care of as well as helping me with transportation since I work 2 full-time jobs. Mike was the mechanic on the job, he worked with my warranty and made sure to get everything taken care of as quickly as possible. They even detailed the car for me when I picked it up! It's comforting to know that I purchased a car from a place that will stand by what they sold me and help me through whatever troubles I have. They also personally delivered the car to me when it was done because me crazy work schedule. THANKS AGAIN JOE, MIKE, and MATT! You guys are the best!!!
Amy Rochette17 Oct 2019
Everyone who works for this dealer is top notch. Seriously. Salesperson Joey was extremely helpful and let me take two test drives before making my final purchase decision on my gorgeous Black 2013 Jaguar XJ. He was very up front about pricing, and even turned his computer monitor around to show me, line by line, what I was paying for. No other car dealer I have been to would be willing to do this. Finance manager Dave was amazing at getting me the best possible interest rate and explaining warranty options without being pushy. Back in the service department, Devon worked tirelessly on the car to get it ready for me to pick up. My car received literally thousands of dollars worth of dealership quality service included as part of the purchase to make sure it was perfect when I got it. Despite delays in parts delivery that were not the fault of anyone at Champagne West, my car was available for pick up in a reasonable amount of time. Of course, I couldn't forget about Picasso in detailing. He truly is a master at the art of detailing cars. In just a few hours, he got my interior spotless and genuinely knows how to get a black car looking sharp. I am so thankful for the level of care and service that Champagne West provided me, and I highly recommend purchasing your next pre-loved vehicle from them.
Jacob Kaufman11 Jul 2019
A car buying experience can be confusing and intimidating but Matt DeCormier helped me transition from car to car seamlessly without stress. My whole family buys and services our vehicles with Champagne west. Their service garage and detailing are excellent as well. Its always a pleasure stopping in to say hi and have a coffee with them. They have always created a very warm and friendly environment for us when we've been there. Go check it out :)
LV17 May 2019
First time customer. Excellent experience so far. Charged a fair price, and provided excellent service. Even after sale installed a new water pump after checking and confirming that water pump was failing. Abdul and Matt both were very responsive and addressed everything right away. Walked away very satisfied. Will be coming back again. Will update after a few months but so far so good!
Theodore Agranat15 Mar 2019
Recently purchased a 2015 Subaru WRX from here. My sales guy Colin was great! Easy to talk to, answered all my questions and made emailing back and forth seamless. The service manager Mike and technician Devon are best in the business! They looked over the car with a fine tooth comb and gave me the green light on the car. They were very knowledgeable as well. The Finance guy Dave was very easy to work with, and crunched all my numbers to get me into the car and get me a great warranty. He made the paperwork portion of my purchase a breeze. I recommend this place to anyone looking for a friendly, hassle free, quality place to purchase a car.
Dave White07 Mar 2019
I purchased a 2010 honda pilot in fantastic condition and before we drove off the lot they put on new brakes, tires, full tune up and did the timing belt. Matt and Abdul were awesome and gave me the best car buying experience I’ve had(previously purchased cars at Langan VW and Key Hyundai). If you’re looking for a quality vehicle and honest, no pressure sales you should come here!!!
adam bordeaux07 Feb 2019
Everyone at Champagne West (especially Abdul and Matt) was extremely nice. No pressure sales... My husband and I found the perfect pick up truck for a great price. They gave me a fair price for my trade in and made the whole process easy. We would go back to them to buy our next vehicle.
Sara Briggs07 Feb 2019
Worked with Matt D and Abedul on the purchase of a BMW - Hands down best buying experience I've ever had. Very knowledgable, responsive, and honest before AND after the sale which is hard to come by. I had a minor issue post sale and they took care of me right away with no questions asked. No pressure sales, no hidden fees or financing tricks, just great prices on great cars
Dylan Dubuc25 Jan 2019
I am a college commuter, and I went to look at a 2014 VW Jetta Sportwagen at a Champagne West after I had an accident in my 2016 VW GLI, causing it to be totaled out. I found that the car was in immaculate condition and extremely comfortable at a very low price. I was touring another school to transfer and my parents and I went to look at it on our way home. We “decided to wait” until the holidays were over and, come christmas morning, the Sportwagen rolls into my driveway as a surprise!! My dad told me he called on the Friday before christmas and they had it ready to pick up and sign the papers Saturday! They were able to put winter tires on it, do an inspection, and detail it in that short time. Now they are replacing my start button for free because it is difficult to press. Joey- you and your team rock!!!! Keep up the amazing work! Thank you once again!
Zach O'Dell17 Jan 2019
My sales rep Abedul was the reason I bought my car from Champagne West and was thrilled with my positive experience! He is honest, kind, courteous, reliable, and respectful of time. His boss Matt and Dave in Finance were also very professional. He will earn your trust and give you a pleasant buying experience. Thank you Abedul! I love my car!
Matthew Boyle02 Jan 2019
Fabulous inventory ! Great customer service ! Knowledge I haven’t experienced elsewhere! Laid back, no pressure. Matt DeCormier ( one of the owners ) & Dave Attardo ( super experienced finance guy) are a great team ! The service team are great too! Not all the usual pressure & garbage that I need a bunch of stuff I don’t actually ! And come to find out they’re also big animal lovers ! Which is a win win for me !
Shelly Adams05 Aug 2018